Wednesday, October 19, 2005

53 bad communication

What i hate most in this country is the lack of communication skills.

first there is the language problem. i sometimes feel like i speak better english than 60 percent of the US citizens.. that is easy in miami and los angeles because 60 percent of the people there are spanish speaking and just know little english.. but even in new england you have so many immigrants working and living here especially in tourism that do NOT speak english... they have basic language skills and that is really frustrating... it is also difficult to like understand asian americans and latino americans when they speak english over the phone... i am always spelled FABOREEL by spanish people or FAVOLEEL bij asian... I KID YOU NOT...

second: people are just very ignorant... they don't know much. i can sum up dozens of situations where people just do not know what to say when you ask them a question they have never been asked before... most of time they say: I don't know.. or they say: I will have to ask my manager (who is not in of course) or they say something that is completely incorrect... this is really f reaking me out...

today for instance: i arrive at griffith park and want to go to the observatory but there is a road closed.. so i ask the police officer what road i have to take to the observatory.. now, i know this policiemen is not part of the park and is just an officer but he just points me the way that all cars take and that is of course the WRONG way... then i ask someone else they show me the correct way but when i arrive at the observatory it is closed... so i am thiking; why do they not KNOW where it is and why do they not know it is closed if that is the prime thing that is to visit there... people just don't know much that they haven't gotten a training for... nor do they want to know... when i wanted to cash my check in boston i was sent to 4 different places and none of these people could actually tell me or inform for me where i had to go to...

the whole situation with my bank account is driving me crazy.. nobody knows what is going on, nor seems to know who to contact to find out because 'we have never had a situation like this before'... you just have to rely on so many people who do not think and act the way you do that is frustrating... i call a hotel and ask the person if she has 20 rooms, if there is breakfast included, if there are restaurants in the neighbourhood. that person confirms the rooms, says breakfast is not included and says there is only one restaurant across the street... i arrive in that hotel after i had sent to people to the supermarket to do some groceries and this is what i get: there is only 18 rooms, breakfast is included and the restaurant in front of the hotel is closed...

oh well

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