Thursday, September 07, 2006

Vienna Brussels. pre trip BLACK SHEEP

I just started a new tour in Vienna. It´s day 2 now after a day of arrivals, which basically is the first day. It´s funny how you can already have an idea of what the people will be like on tour after just one day. I already know who the people will be to ´look out for´ or who will be the sweet kind of people.

The arrival day went smoothly, with only three cases of lost luggage. And two delayed arrivals. It could be worse. A colleague of mine had a group of which 20 people never saw their bags until the end of the trip. Fun is something different. Some people managed to make a first and lasting impression. They always say that ´you never have a second chance to make a first impression´ and that counts for tourists to. There is one lady, maybe I will add names later, who is just the black sheep of the group already. She is an old single woman from NYC who has NO social skills whatsoever and feels like she is the most important person in the world. She doesn´t listen. Asks the same question over and over again. Is totally dependent on others. Lazy, naively arrogant and annoying to others. She smokes. Stops every 10 meter to breathe. Talks to everyone but does not listen to what the other person is saying.

A few examples. * We do a vicinity walk where I point out things and show them how to get to the city centre from the hotel. As we are walking she asks us to stop because she saw something in a shop. I ask she needs something urgently and she says it is just something she wanted to look at. Hello! There are 30 other people on the vicinity walk, who don´t understand how someone can be so blunt to think that they all would wait for her. * At the airport I get her a cart to put her luggage on, but she expects me to push it for her. I already push a cart with 6 pieces on there of the people who i thought were much weaker than she was. Hello! She compares this with her last trip in Costa Rico, where the tour guide did help her. Honey, this is Europe! * She just did a city tour of 4 hours in Vienna during which the tour guide gives plenty of options to do in the free time, but yet she asks: is there something to see in Vienna? * We get back from a tour at night and she asks what the building with all the lights are on the right side when i am talking about the Kursalon and the Strauss statue on the left side. Ít s the Radisson hotel´some annoyed passengers shout at her. * She stresses out for the third time that i should not leave her behind because a tour guide did in Costa Rica. ´I imagine why?´is the reply of the rest of the passengers.

She is already the black sheep of the group. I started feeling a bit sorry for her tonight after everyone on the bus laughed with the ´I imagine why´comment. I have her in the group for three weeks all the way to Brussels. But she is very annoying to. She really asks stupid questions all the time and just asks them while I am talking to other passengers. This is going to be a tough one. I am excited to see how that will work out with the others.

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